PRODUCT INFORMATION

What is the meaning of the term "Product" as used on the website www.futuregtechestore.com?

At www.futuregtechestore.com, the term "Product" refers to items like "Serial Keys, license keys, activation codes/keys, and Renewal codes/keys.

Is the purchased product compatible with the latest software version?

Yes, the purchased products are compatible with the latest software version.

Will it continue to function with future software updates and versions?

Absolutely, the purchased products will continue to function seamlessly with future software updates and versions.

For example, if I purchase a product with a 1-year subscription (activation or renewal), how does the validity period work, and when does it start?

The validity period of the purchased product starts from the day you install, activate, or renew it on your device (PC, laptop, or mobile).

Can I resell the products I've bought from www.futuregtechestore.com?

Our prices are already very competitive. If you're interested in reselling our products, you are welcome to do so. Additionally, for orders exceeding a minimum quantity of 25 units for each product, we will provide you with a special discount coupon for your next purchase.

Can I activate a product I've purchased from futuregtechestore.com outside of India?

Unfortunately, the Antivirus Products available for purchase on futuregtechestore.com are subject to a geographical lock and can only be activated within the borders of India.

What exactly happens after ordering?

Once you've made a purchase and the payment is confirmed, the server immediately delivers the relevant product within 90 seconds of payment confirmation.

Does the validity of the Product begin immediately upon purchase on www.futuregtechestore.com?

No, the validity period of the Product starts from the day you install, activate, or renew it on your device.

What are the specific requirements for creating an account on your website, and are there any associated costs?

To create an account on our website, you have multiple registration options, including using your Google Account, email, or mobile number on WhatsApp. The registration process is completely free of charge. Once registered, you can conveniently access your purchase history, invoices, and detailed product information.

Is it possible to add products to my Wishlist?

Yes, you can easily add items to your Wishlist on our website. This feature allows you to save items you're interested in for future reference or potential purchase.

Are we qualified for the offers and contests?

The products available on www.futuregtechestore.com are procured in bulk, allowing us to offer them at a more affordable price compared to other websites. If an offer applies exclusively to a single pack, it's highly likely that Product (Serial Keys, license keys, activation codes/keys, and Renewal codes/keys) may not qualify for the promotions or contests provided by the company.

What brands are available?

We have started with a selection of major brands and are actively pursuing the expansion of our brand offerings.

Is it possible to use a Renewal Code/key for the first-time installation on my PC/Device?

Renewal Codes/keys serve their purpose exclusively when you already have the same licensed Antivirus software installed and activated. Their role is to extend the validity period of your current license.

ORDERS AND RETURNS

Do you have a Refund and Return Policy?

Yes, we have a Refund and Return Policy. We offer refunds in specific situations, such as if your payment is made but the product isn't delivered due to technical issues, or if you receive a nonfunctional or invalid license key within 6 days of purchase. Returns are accepted only in the situations mentioned above. For more details, please visit our Refund and Return Policy page or contact us at support@futuregtechestore.com.

Do you have a Cancellation Policy?

Yes, once an order is placed and payment is processed, it can't be cancelled. This applies to all digitally delivered products on our website. To learn more, please visit our Cancellation Policy page or contact us at support@futuregtechestore.com.

Do you have an Exchange Policy?

We do not offer exchanges due to the automated nature of our business. Once a product key is delivered via email or WhatsApp, we can't reissue it. However, exceptions apply for incorrect/invalid products or nonfunctional keys. This policy is to maintain product security and integrity. We appreciate your understanding. For further inquiries, please refer to our Exchange Policy page or write to us at support@futuregtechestore.com.

What is the shipping policy for futuregtechestore.com?

We offer instant digital delivery via Email and WhatsApp for purchased products (Serial Keys, license keys, activation codes/keys, and Renewal codes/keys). Delivery is prompt upon successful payment. Please note, we're not responsible for delays due to circumstances beyond our control. For more information, please see our Shipping Policy page or reach out to us at support@futuregtechestore.com.

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Is the product I see in the picture the same as the one I will receive?

All products at www.futuregtechestore.com are digital products. The images provided are for reference purposes only. When you make a purchase, you will receive the respective product, which includes 'Serial Keys, license keys, activation codes/keys, and Renewal codes/keys,' corresponding to the named product.

Will you restock items indicated as 'out of stock?' If so, how will customers be notified or informed of the restock?

Yes, we regularly restock items that are marked as 'out of stock.' To keep our valued customers informed about restocks, we provide notifications through  our website, email newsletters, and social media channels. Be sure to stay updated with our latest announcements to catch the restocked items when they become available again.

What can customers do if they accidentally purchase the wrong Product?

In the event of a wrong Product purchase, the choices and actions to be taken are entirely at the discretion of the customer. It's important to understand that futuregtechestore.com does not possess the authority to intervene or facilitate any alterations in such circumstances. The responsibility for addressing this matter rests solely with the customer.

SHOPPING INFORMATION

What are the delivery charges for orders from futuregtechestore.com?

Upon purchase, we ensure the swift and automated delivery of your Product through Email and WhatsApp (Digital Delivery) at no additional charge.

How much time will it take for delivery?

Experience the convenience of instant digital delivery via Email and WhatsApp for your purchased products. The server promptly dispatches your product within 90 seconds of payment confirmation.

What exactly happens after ordering?

As our process operates entirely in automation, once you've made a purchase and the payment is confirmed, the server immediately delivers the relevant product within 90 seconds of payment confirmation. This term 'Product' refers to 'Serial Keys, license keys, activation codes/keys, and Renewal codes/keys' as defined on www.futuregtechestore.com. The delivery occurs through the email address and mobile number (on WhatsApp) that you've registered with us. Moreover, the generation and sending of the invoice containing the product keys and all necessary details are also automatic, providing you with a seamless experience.

Do I receive an invoice for my order?

Certainly! You will receive a Tax Invoice (GST) for your order. At www.futuregtechestore.com, we provide detailed invoices for all orders. These invoices include essential information such as the product(s) purchased, the purchase date, pricing details, and payment information. You can easily access and download your invoices through your account on our website.

Additionally, under your account, you can always view and download all your current and previous purchase invoices, making it convenient for you to keep track of your order history and all purchase-related information.

Can I save items in my cart for future purchases?

Yes, you can save items in your cart for future purchases on our website. The cart functions as a convenient way to keep track of items you intend to buy.

Can I purchase physical kits from Future G. Tech E-Store?

 No, we only offer digital products such as Serial Keys, license keys, activation codes/keys, and Renewal codes/keys. Physical kits are unavailable.

Does www.futuregtechestore.com offer any warranty on the products purchased?

Our website exclusively offers digital products, which are based on subscriptions only. As such, there is no warranty provided for digital products. The term "Product" on our website refers to items like 'Serial Keys, license keys, activation codes/keys, and Renewal codes/keys.

What happens if a product I purchased becomes unavailable or out of stock after I've made the payment?

   Our website is designed to display only products that are currently in stock and available for purchase. You won't be able to complete a purchase for any products that are out of stock. Our system is equipped with mechanisms and validation processes to ensure that you can only buy products that are currently available. This means that in the unlikely event that a product you've attempted to purchase becomes unavailable or out of stock during the checkout process, the system will prevent the transaction from proceeding, and you won't be charged for it. This mechanism helps us maintain accuracy and transparency in our product offerings.

Are there any restrictions on the quantity of products I can purchase from the website?

While there are no strict quantity restrictions, we encourage customers to purchase products in reasonable quantities to ensure fairness and availability for all users.

 

Is it permissible to share my account login credentials with others?

We recommend against sharing your account login credentials with others to maintain account security.

Can multiple individuals use the same account, or is it intended for personal use only?

Your account is primarily intended for personal use. Sharing login details may compromise the security of your account.

PAYMENT INFORMATION

Payment deducted but the ordered 'Product' (Serial Keys, activation code, and Renewal codes) has not been received yet?

If you haven't received your product after payment, you can wait for 10 minutes, and if it still hasn't arrived, please email your details to support@futuregtechestore.com for prompt assistance during our working hours. For a comprehensive guide, refer to our Support Policy page for detailed instructions and additional information.

Will I receive a GST invoice for my order?

Yes, you will receive a GST invoice with all billing, payment, product, and other relevant details in your registered email address at www.futuregtechestore.com.

What payment methods are accepted on www.futuregtechestore.com?

We offer a variety of secure payment methods, including credit cards, debit cards, digital wallets, UPI/QR payments, net banking, and other trusted online options.

Are there any additional charges or fees during the checkout process, other than applicable taxes (GST) on products?

No, other than applicable taxes (GST) on products, there are no additional charges or fees during the checkout process.

Is there an option for secure payment and data protection?

Yes, our payment gateway is designed to ensure the security of your financial information during transactions.

What security measures are in place to protect my personal and payment information when shopping on the website?

We take the security of your information seriously. Our website uses encryption and secure payment gateways to protect your data during transactions. Please refer to our 'Privacy Policy' for more information on data security.

PRODUCT SUPPORT

Who will offer support for the installation, activation, and renewal of the Product?

Feel free to reach out to the support center of the respective brand for any assistance you need with installation, activation, or renewal.

However, please keep in mind that we primarily handle issues related to incorrect or invalid Product keys or non-functional keys. For help with the installation and activation processes, we recommend contacting the brand's support directly, as they are better equipped to provide guidance in those areas.

What does the Future G. Tech E-Store support cover?

Our support primarily covers issues related to product delivery and license keys, including problems with license keys, such as invalid or non-functional keys. If you've made a payment but have not received your product, please reach out to our support team by emailing support@futuregtechestore.com for assistance. For detailed information and instructions on how to report such issues, please visit our Support Policy Page.

Does your support cover software installation, product activation, and renewal?

Our support doesn't cover software installation, activation, or renewal.

What should I do if I don't receive the products in my registered email or can't find the email containing the product?

If you haven't received the products in your registered email or can't locate the email containing the product, you can follow these steps for resolution, including checking spam/junk folders, verifying your email address, accessing your account, downloading the invoice, and contacting customer support at support@futuregtechestore.com. Please also follow the instructions and steps mentioned in our support policy page for further guidance.

What should I do if I haven't received my product on WhatsApp?

If you haven't received your product on WhatsApp, you can follow specific steps, including checking the correct WhatsApp account, waiting for a moment, verifying the sender, and contacting our customer support team at support@futuregtechestore.com if necessary. For more detailed instructions, please refer to our Support Policy page.

How do I report issues related to delayed delivery of products like 'Serial Keys, license keys, activation codes/keys, and Renewal codes/keys?

To report issues, please send an email to support@futuregtechestore.com. In the email, provide your name, order number, date of purchase, a detailed description of the issue you're facing, and any relevant error messages. Screenshots and your contact details can also be included to help our support team assist you effectively. For more detailed information and instructions, please refer to our Support Policy page.

What steps should I take if my acquired product, products like 'Serial Keys, license keys, activation codes/keys, and Renewal codes/keys,' encounter issues with functionality or validity?

If you encounter issues with your acquired product, products like 'Serial Keys, license keys, activation codes/keys, and Renewal codes/keys,' due to typographical errors or functionality problems, please get in touch with our support team by sending an email to support@futuregtechestore.com. We will promptly assist you in resolving the issue and provide a fully functional product. For more information on how to report and address such issues, please refer to our Support Policy page.

What happens if my purchased product involves incorrect/invalid products or non-functional product keys?

If we find that your purchased product involves incorrect/invalid products or non-functional product keys, we will promptly replace the product. We will notify you and send the replacement to your registered email and mobile number (on WhatsApp) at www.futuregtechestore.com

How long does it take to receive a response from your support team?

You can expect an initial response from our support team within 24 hours of receiving your report during our operating hours (10:00 AM to 6:00 PM Indian Standard Time, Monday to Friday). This initial response will acknowledge your report and may include further questions to better understand the issue.

What is the expected time frame for issue resolution?

Depending on the issue, resolution may take anywhere from a few hours to a maximum of 2 business days after the initial response. We strive to provide timely solutions to ensure your satisfaction with our products.

What if I have an inquiry outside your operating hours or on weekends?

Inquiries received outside our operating hours or on weekends will be addressed on the next business day during our regular business hours (Monday to Friday, from 10:00 AM to 6:00 PM IST).

Is there a follow-up process after an issue is resolved?

Yes, after implementing the solution or actions provided by our support team, please inform us through email at support@futuregtechestore.com. We may perform a follow-up to ensure the issue is fully resolved and your product is functioning as expected.

Where can I find more information about your products and support policy?

  You can visit our website at www.futuregtechestore.com for detailed information about our products and support policy.

GENERAL INFORMATION

Is there a mobile app available for the website for easier access to products?

Currently, we do not have a mobile app available. You can access our website, https://futuregtech-insta.in, via your mobile device's web browser for a convenient shopping experience.

What are the recommended web browsers for accessing the website?

For the best experience, we recommend using modern web browsers such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge when accessing our website, https://futuregtech-insta.in.

Can I access the website from different devices?

    Yes, our website is designed to be responsive and accessible from various devices, including desktop computers, laptops, tablets, and mobile phones. You can enjoy a seamless shopping experience on the device of your choice.

How is my personal information protected during the account registration process on your website?

We take your privacy and data security seriously. Our website is designed to protect your personal information during the account registration process. Additionally, our platform is device-friendly, ensuring a seamless and secure experience for all users. Your personal information is safeguarded as per our privacy and security measures

How can I stay updated on special promotions, discounts, and new product arrivals from the website?

To stay informed about our latest offers and announcements, you can subscribe to our newsletter or follow us on our social media channels. Additionally, we may send promotional emails to our registered users.

How can I unsubscribe from promotional emails and newsletters from the website?

You can easily unsubscribe from promotional emails and newsletters by clicking the 'unsubscribe' link provided in the emails. You can also manage your email preferences in your account settings.

Can I use my social media accounts for registration on your website?

 Yes, we offer the option to register using your Google Account, which simplifies the registration process. You can also choose to sign up using your email or mobile number on WhatsApp, providing you with flexibility in how you create your account.